Refund policy
We hope you are completely satisfied with your purchase! If you aren't 100% happy, we're here to help.
Returns & Exchanges
- You have 30 days from delivery to request a return or exchange.
- Items must be unused, in original packaging, and in the same condition you received them.
- Sale items and custom orders are final sale and cannot be returned.
How to Start a Return
- Email us at TrendHubF@gmail.com with your order number and reason for return.
- We'll respond within 1-2 business days with return instructions.
- Once approved, ship the item back to us at: TrendHubF LLC, 1866 N. Mill Ave, Unit 198, Tempe, AZ 85281.
Refunds
- Once we receive and inspect your return, we'll process your refund to your original payment method.
- Refunds typically take 5-10 business days to appear on your statement.
- Original shipping costs are non-refundable.
Damages & Issues
- If your item arrives damaged or defective, email us within 7 days of delivery with photos.
- We'll send a replacement or issue a full refund, no return needed.
Missing Packages
If your order doesn't arrive within the estimated delivery window, contact us and we'll file a claim with the carrier.
Questions?
Email us at TrendHubF@gmail.com — we're happy to help!